Short Definition
The overall experience and satisfaction a person has when interacting with a product or service, particularly digital products. UX design focuses on making interactions intuitive, efficient, and enjoyable.
Relevance
UX can shape how different communities interact with technology, but if designed without considering intersectional justice, it risks reinforcing exclusionary practices. UX can evolve by centering the needs and perspectives of Black, Indigenous, and disabled users, ensuring digital tools address systemic inequities.